Privacy Policy
This Privacy Policy outlines how Raphox (referred to as "we," "us," or "our") collects, uses, and discloses your Personal Information when you interact with our website ("Site") or make purchases from raphoxofficialshop.com. Your privacy is important to us, and we are committed to ensuring the protection of your information.
**Contact Us:**
If you have any questions or concerns about this policy, require further information regarding our privacy practices, or wish to file a complaint, please reach out to us via email at raphoxofficialshopadm@gmail.com.
**Collecting Personal Information:**
Upon visiting the Site, we gather specific information about your device, how you interact with the Site, and the details required to process your purchases. We may also collect additional information if you contact us for customer support. In this policy, "Personal Information" refers to any data about an identifiable individual, including but not limited to the details listed below.
- **Device Information:**
- Purpose: To optimize Site functionality and conduct analytics for improvement.
- Collection Source: Automatically collected through cookies, log files, web beacons, tags, or pixels when accessing our Site.
- Disclosure: Shared with our processor Shopify.
- Information Collected: Version of web browser, IP address, time zone, cookie information, viewed sites/products, search terms, and interactions on the Site.
- **Order Information:**
- Purpose: To fulfill orders, process payments, manage shipping, send invoices, and provide customer communication.
- Collection Source: Provided by you during the purchasing process.
- Disclosure: Shared with Shopify, PayPal, and shipping carriers for order fulfillment.
- Information Collected: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
- **Customer Support Information:**
- Purpose: To offer customer assistance.
- Collection Source: Provided by you.
- Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
**Minors:**
Our Site is not designed for individuals under 18 years old, and we do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us for deletion.
**Sharing Personal Information:**
We share your Personal Information with service providers to enable us to deliver our services and fulfill our commitments to you. For instance:
- We use Shopify to operate our online store. To learn more about how Shopify handles Personal Information, visit their Privacy Policy: https://www.shopify.com/legal/privacy.
- We may share Personal Information to comply with laws, respond to lawful requests, or protect our rights.
**Behavioral Advertising:**
We utilize Personal Information to offer targeted marketing communications and advertisements that align with your interests. We use tools like Google Analytics and share information with advertising partners. You can opt out of targeted advertising through platforms like Facebook (https://www.facebook.com/settings/?tab=ads), Google (https://www.google.com/settings/ads/anonymous), and Bing (https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads).
**Using Personal Information:**
We use your Personal Information to provide our services, including product offerings, payment processing, shipping, and keeping you informed about our latest products and offers.
**Your Rights:**
- **GDPR (European Economic Area):** If you're an EEA resident, you have rights like access, portability, correction, erasure, and more. Contact us for details.
- **CCPA (California Residents):** If you're a California resident, you have rights to access, portability, correction, and deletion. Contact us for details.
**Cookies:**
Cookies are used to enhance your browsing experience. You can manage cookies through your browser settings. Learn more at www.allaboutcookies.org.
**Changes:**
This Privacy Policy might be updated periodically to reflect changes in practices. Check the "Last updated" date for the most recent version.
**Contact Us:**
If you need more information, have questions, or want to file a complaint, email us at raphoxofficialshopadm@gmail.com.
**Last Updated:**
10/20/2023